Privacy notice

Who we are

Richmont Consultants Ltd ("we", "us") is the controller of the personal data described in this notice. We are registered with the Information Commissioner's Office under number [ICO registration number]. Contact us at hello@richmont-consultants.co.uk or by post at [Registered office address].

What we collect

• Enquiries: your name, email address, organisation (optional) and message when you use our contact form.
• Orders: your name, email address, organisation and country (if given), what you bought, how many times each download was used, and a record of the statements you confirmed at checkout, with the time and IP address.
• Payments: the name and reference shown on your bank transfer, so we can match it to your order.
• Technical data: basic server logs (IP address, browser type, pages requested) kept for security.

How we use it and our lawful basis

• To supply packs you buy and send related emails, including corrections (contract).
• To reply to enquiries (legitimate interests in responding to you).
• To keep accounting and tax records (legal obligation).
• To protect our website from abuse (legitimate interests).

We do not use your data for marketing unless you opt in, and we never sell it.

Who we share it with

We use trusted service providers to run our business, including website hosting, database hosting and email delivery. They act on our instructions and may process data outside the UK; where they do, we rely on UK adequacy regulations or the International Data Transfer Agreement.

How long we keep it

Enquiries: up to 24 months. Order and payment records: six years after the end of the financial year, as required for tax. Server logs: up to 30 days.

Your rights

You have the right to access, correct, erase, restrict or object to our use of your data, and to data portability. To exercise any right, email hello@richmont-consultants.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.